mmcirvin: (Default)
mmcirvin ([personal profile] mmcirvin) wrote2003-07-02 08:08 pm

buggy Web site

Yesterday, I updated my car registration at the Massachusetts RMV site. It's nice that they let you do this, but the classic screwup happened: I went through the entire process including entering credit card billing information, then hit the final "complete" button and got a server misconfiguration error page.

Fortunately, I waited to see whether a confirmation e-mail would appear before I did anything else; turns out it went through OK.

Infuriating, though. Many would not be so slow to jump to conclusions.