mmcirvin: (Default)
[personal profile] mmcirvin
We are not your customers any more, we do not own the automobile for which you keep demanding premiums, we have not owned it for several years, and for all we know it no longer exists.

Is this so hard to understand?

Date: 2003-09-12 10:31 pm (UTC)
jwgh: (Default)
From: [personal profile] jwgh
But if they stop bugging you, they lose the last lingering hope that you might actually give them money for nothing! Try to look at it from their perspective for once!

My phone company has been calling me up and putting me on hold recently.

Date: 2003-09-12 10:53 pm (UTC)
From: [identity profile] mmcirvin.livejournal.com
We'd already seemingly cleared up the problem and gotten apologies all around, then the phantom policy appeared out of the void again after a few months.

This kind of behavior is, in fact, the reason why we switched to the people down the street who we can go and bother personally in case of bureaucratic malfunction. They're trying to help us resolve the situation.
(deleted comment)

Date: 2003-09-12 11:55 pm (UTC)
From: [identity profile] samantha2074.livejournal.com
We haven't had time yet to get all vicious on their ass. We basically dumped this insurance company because they insisted on charging us for this car we don't own any more, even though I had called them up about it and the person I spoke to confirmed via registry records that, yes, the car no longer belonged to us. So, we got a new insurance agent. In addition to notifying the old one that our current two cars were changing policies, the agent helpfully included a copy of the statement from the RMV saying we no longer owned the old car. So, today in the mail I get this notice saying that old insurance company has dropped coverage on the two cars we actually possess, but will continue billing us for the car we sold three years ago. Fuckers! We had better get a damn refund!

Date: 2003-09-13 12:49 am (UTC)
From: [identity profile] lots42.livejournal.com
Tell them you will start charging them every time they call. If they continue, send invoices

Date: 2003-09-13 02:39 pm (UTC)
From: [identity profile] samantha2074.livejournal.com
They don't call, though. They just keep on automatically extracting money from our bank account.

Date: 2003-09-30 02:30 am (UTC)
davetheinverted: (Default)
From: [personal profile] davetheinverted
Tell your bank that they've been fraudulently taking money from your account and see if you can have the bank block future transfers.

Dav2.718

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